Termini e condizioni del servizio

Terms of Service

Last updated: September 30, 2026

Overview

NovaGlow operates this store and website, including all information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the "Services"). NovaGlow is powered by Shopify, which enables us to provide the Services to you.

The terms and conditions outlined below, together with any referenced policies (collectively, these "Terms of Service" or "Terms"), describe your rights and responsibilities when using the Services.

Please read these Terms of Service carefully before visiting, interacting with, or using our Services. By accessing or using any part of the site, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services.

Section 1 - Access and Account

By accepting these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices owned, purchased, or managed by you.

To use the Services, including browsing our online stores or purchasing products, you may be required to provide certain information, such as your email address, billing, payment, and shipping data. You represent and warrant that all information provided is accurate, current, and complete.

You are solely responsible for maintaining the security of your account credentials and for all activities that occur under your account. You may not transfer, sell, assign, or license your account to any third party.

Section 2 - Products and Descriptions

We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your computer monitor's display of any color will be accurate.

All descriptions of products are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and to limit the quantities of any products or services that we offer.

Section 3 - Orders and Purchases

When you place an order, you are submitting an offer to purchase. NovaGlow reserves the right to accept or reject any order for any reason at our discretion. Payment must be received and processed before an order is accepted. Purchases are intended strictly for personal or domestic use and not for commercial resale or unauthorized export.

Section 4 - Pricing and Billing

Prices for our products are subject to change without notice. Unless otherwise stated, published prices exclude taxes, shipping fees, customs duties, or import costs. You agree to provide current, complete, and accurate purchase and account information for all store purchases and promptly update your account details as needed.

Section 5 - Shipping and Delivery

Orders are typically processed within 1 to 3 business days, with standard delivery estimated between 7 to 15 business days (extending up to 30 business days in case of unexpected delays). Standard shipping is free. Title and risk of loss pass to you upon delivery of the items to the carrier. We are not responsible for carrier delays, customs procedures, or events beyond our control.

Section 6 - Intellectual Property

Our Services, including all trademarks, text, graphics, logos, images, audio, video, and software, are the property of NovaGlow or its licensors and are protected by intellectual property laws. You are granted a limited license for personal, non-commercial use only. Unauthorized use is strictly prohibited.

Section 7 - Third-Party Tools and Links

We may provide you with access to optional third-party tools over which we neither monitor nor have any control. Furthermore, our website may contain links to third-party websites. We assume no liability or responsibility for any third-party materials, websites, products, or services.

Section 8 - Relationship with Shopify

The Services are powered by Shopify. However, all sales and purchases made in our store are conducted directly with NovaGlow. You expressly release Shopify and its affiliates from any claims, damages, and liabilities arising from or related to your purchases and transactions with NovaGlow.

Section 9 - Privacy Policy

Your submission of personal information through the store is governed by our Privacy Policy and Shopify's Consumer Privacy Policy. Please review our Privacy Policy page for full details.

Section 10 - User Content and Feedback

If you send us feedback, reviews, suggestions, or other submissions, you grant us a perpetual, worldwide, royalty-free license to use, edit, publish, and distribute such content in any medium. You represent that your submissions do not violate any third-party rights or contain malicious code.

Section 11 - Errors, Inaccuracies, and Omissions

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.

Section 12 - Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code; (h) to spam, phish, pharm, pretext, spider, crawl, or scrape; or (i) to interfere with or circumvent the security features of the Service.

Section 13 - Automated Agents

If you utilize or permit an automated software or AI agent to access the Services, the agent must identify itself in all HTTP/HTTPS requests via the user-agent string (Agent/[agent name]), must not mimic human behavior or bypass CAPTCHAs, and must comply with all access restrictions and technical limitations established by NovaGlow.

Section 14 - Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. To the maximum extent permitted by law, NovaGlow, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of the service or any products procured using the service.

 

Section 15 - Indemnification

You agree to indemnify, defend and hold harmless NovaGlow, Shopify, and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or your violation of any law or the rights of a third-party.

Section 16 - Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Italy, while preserving mandatory consumer protection rights applicable in your country of residence.

Section 17 - Changes to Terms of Service

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

Section 18 - Contact Information

Questions about the Terms of Service should be sent to us at novagolw.clienti@gmail.com.

• Company Name: NovaGLOW

• Address: Santa Eufemia Lamezia, 88046 Santa Eufemia Lamezia CZ, Italia

• Phone: +39 34 5955 2961

• Email: novagolw.clienti@gmail.com