shipping information

All orders are processed and shipped within 1-3 business days of purchase confirmation. You will receive a confirmation email with a tracking number as soon as your order has shipped.

Delivery times are approximately 7-15 business days, depending on the destination.

In case of unexpected delays (e.g., high demand, courier issues, customs inspections), delivery may take up to 30 business days. Rest assured that we monitor your order until it is delivered.

If your order does not arrive within 30 business days of shipment, you are entitled to a full refund. Contact us at: novaglow.clienti@gmail.com

Shipping costs are calculated at checkout based on the destination and weight of the order.

For any questions regarding the shipment of your order, contact us at: novaglow.clienti@gmail.com